Need Help Now?
Do you need urgent help, are you in a crisis? Access telephone, text and app health and wellbeing support services in Welwyn Hatfield.
HertsHelp
Herts Help is a network of community organisations in Hertfordshire working together to help you.
They are here to listen and help you find independent support, guidance and information you need to get the most out of life.
Call them on 0300 123 4044 or email info@hertshelp.net
Hertfordshire Beacon (Hertfordshire's victim service team)
Beacon is Hertfordshire's Victim Care Centre's primary focus is to help you cope and recover from your ordeal. Their team of dedicated and trained professionals will support you every step of the way.
Call 0300 0115 555 press option 3 (Monday-Friday 8am-6pm and Wednesday 8am-8pm)
email info@hertfordshirebeacon.org
Emergency refuge accommodation
Safer Places are an independent charity which exist to support survivors of domestic abuse.
Call 0330 102 5811 24/7
Herts Domestic Abuse Helpline
This domestic abuse helpline is open weekdays 9am-9pm and weekends 9am-4pm.
call 08 088 088 088
or contact the confidential email service at Kim@mailpurple.org
Single Point of Access (Mental Health Services):
If you need to make a referral for yourself or someone else to get some support with mental health issues or you would like to talk about an urgent mental health problem please call the Single Point of Access (SPA)
call 0300 777 0707
or email hpft.spa@nhs.net
Stay Alive App
The Stay Alive app is a pocket suicide prevention resource for the UK, packed full of useful information to help you stay safe. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.In addition to the resources, the app includes a safety plan, customisable reasons for living, and a life box where you can store photos that are important to you. Click on the link to download the app
Herts Mind Network
If you are experiencing a mental health crisis and would like someone to talk to, you can call Herts Mind Network Crisis Helpline.
Their helpline will provide emotional support, advice and information if you are feeling distressed and are in crisis. You can also call them if your mental health is impacted by the current COVID-19 pandemic.
They will offer you sensitive and non-judgmental support from a team of dedicated Crisis Support Workers and Peer Mentors.
To contact the helpline please call us on 01923 256391
Opening hours
Helpline opening hours: 7pm - 1am , 7 days a week, 365 days a year
Herts Mind Network also offer a Crisis Cafés from the following locations on an appointment only basis. Please call the helpline if you would like to arrange a visit;
Ware Crisis Café: 6pm - 11pm Mon to Fri, 3pm - 11pm Sat & Sun
Watford Crisis Café: 6pm - 11pm Mon to Fri, 3pm - 11pm Sat & Sun Night
Light Overnight Stays: are open Friday, Saturday, Sunday and Monday nights. Call the helpline number to talk to the team about a stay.
Calls will be charged at your standard local rate.
Hertfordshire Partnership NHS Foundation Trust (HFPT)
Hertfordshire residents experiencing a mental health crisis now also have the option to access HPFT's team of mental health professionals directly via the NHS 111 service. Selecting option 2 for mental health services will automatically direct Herts callers to the 24/7
HPFT helpline team.Support is available 24 hours a day, seven days a week on 0300 777 0707 or call NHS 111 services option 2
KOOTH and QWELL
Both services provide a safe, secure means of accessing help and support via the internet. Individuals can access the sites using any device with an internet connection be it a computer, tablet or phone. By accessing Kooth and Qwell, individuals can benefit from:
· A free, confidential, anonymous and safeway to receive support online.
· Out of hours' availability. Counsellors are available from 12noon to 10pm on weekdays and 6pm to 10pm at weekends, every day of the year on a drop in basis.
· Online Counselling from a professional team of BACP qualified counsellors is available via 1-1 text based chat sessions on a drop in basis or via booked sessions.
· Discussion Boards which are all pre-moderated allow you to access peer to peer support.
· Online Magazinefull of moderated articles, many of which are submitted by you, offering advice and guidance on a huge range of topics.
support 10-18 year olds by visiting www.kooth.com/supportservices
support anyone 18 years + by visiting www.qwell.io
Text SHOUT
If you are struggling to cope and need to talk, Shout have trained Volunteers here for you, day or night.
If your life is at imminent risk, please call 999 for immediate help.
Shout 85258 is a free, confidential, anonymous text support service. You can text from wherever you are in the UK.
Struggling to cope? Text SHOUT to 85258
We're waiting for your call-The Samaritans
Whatever you're going through, a Samaritan will face it with you. We're here 24 hours a day, 365 days a year.
Call anytime day or night 116 123
LOCAL CRISIS HELPLINE INFOGRAPHIC
Crisis helpline infographic [190.31KB]
